Return And Refund Policy
AOOA Return Policy
We want you to feel like every item is the perfect match for your vehicles. If you don't feel that it's right one, we'll help you get it sorted.
Refund Unavailable
We cannot refund if it occurs one of the following situations:
- Over 90 days after receiving your product
- Artificially damage
Refund Process
Please confirm with us via email before returning the product, otherwise we will not accept the return.
In cases that you receive a wrong size, a broken piece, or wrong order of the caliper covers (mistake made by the seller), contact us through this email: service@aooaracing.com, let us know your order number and the reason for the refund.
If you want to claim a return for quality issue, we need photos and video to confirm this and keep it as proof.
Please do not send the product back to the original shipping address on the package. It is not our return address. If you return the product to that address, the return process cannot proceed normally.
The refund will be completed within 3-7 business days
Refund Method
- The refund will be processed only to your original account.
Refund time
- The refund will takes 3-7 business days to arrive.
How to cancel order?
Q: Cancel order during transportation?
A : In this case, the transportation of the product cannot be prevented. Only after the arrival of the goods, please contact service@aooaracing.com
However, all shipping costs for delivery and return are borne by the customer.
Q: Cancel order during production?
A : Orders could not be canceled during the production and products are nonrefundable
